Expert Call Skills
Refresher
You've already completed a few of RevUp's courses, but need more practice on how to actually apply the skills to your conversations.
Practice each skill with AI simulated patients in a safe-non-judgemental environment.
No judgment. No consequences. No real patient on the other end losing confidence in your practice. Just a safe space to get it wrong, learn from it, and get it right.
Practice each skill with AI simulated patients in a safe-non-judgemental environment.
No judgment. No consequences. No real patient on the other end losing confidence in your practice. Just a safe space to get it wrong, learn from it, and get it right.
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What You'll Learn
Learn it. Practise it. Apply it. Refine it.
Start the conversation the right way
Stop scaring patients away with CDCP confusion
Successfully book new patients into your practice
Answer the cost question the "right" way
Course Lessons
Course Lessons
Meet the instructor
Beth Welsh
Drawing from my background in leadership development, I've collaborated with government leaders in New Zealand and mentored CPAs across Canada, steering impactful strategies. Previously, as Operations Manager for an international recruitment company, I managed two teams, improving efficiency and developing national tools to support our work.
Now at RevUp Dental, I lead the Call Quality team, delving into thousands of calls monthly to pinpoint what enhances dental practices' services. Leveraging insights gleaned from analyzing call data, we've partnered with dental practices to optimize their operations, driving enhanced patient experiences and a 50% increase in patient bookings.
Passionate about revolutionizing dental service delivery, I'm committed to refining strategies that set new standards in patient care and practice efficiency.
Passionate about revolutionizing dental service delivery, I'm committed to refining strategies that set new standards in patient care and practice efficiency.
Patrick Jones - Course author